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How
do I allow free shipping on one goods?
Set the shipping Calculation Basis
in 'Commerce Settings | Shipping and Handling' to 'Weight in
kg'. Make a new row in any existing shipping classes with a
weight of ' 0.00kg' and a cost of '£0.00'. Then give the
goods (that you want free shipping on) a weight 0.00kg. |
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How
can I replace the order of the shipping classes?
The script ShippingTemplate.pl decides
the order of the shipping classes.
The script supports 4 sorting order, by cost (ascending or descending)
and by description (ascending or descending).
The default is to sort by cost ascending.
To change the sequence: -
- Place the file ShippingTemplate.pl in the Ship Control folder
below the site folder.
- Find for 'CUSTOMISE: Sort'.
- Here you will find the four options, the last three are commented
out with a '#' at the start of the line'
- Insert a '#' at the start of the line of the currently enabled
sort option and remove the '#' from the start of the line of
the sort option that you wish to enable.
- Save and Exit.
- Update the site.
Important: If you enable either the ascending or descending
alphabetical sort then you will need to replace '<=>'
with 'cmp'.
Creative is not able to provide any detailed support for a script
changes made. If you find that there is a problem, an original
copy of the script can be found within the 'Original' folder
in your installation. Copy this into your site folder.
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How
can I charge extra if there are goods that are particularly
bulky to ship?
Make a new item in your store called
'Bulky Item Shipping. Give it a price of whatever you need your
surcharge to be, and also mark it as hidden by ticking 'Hide
on Web Site' in the 'General' tab.
Then, for any goods that needs the surcharge, make a new part
called 'Surcharge'. Within this component, ensure it is non-optional,
and then in the 'Selected Goods' field, choose your new hidden
goods. Ensure you tick 'Use Associated Goods Prices' and 'Use
Associated Goods Name'.
This surcharge will then be added to the shopping cart at the
same time the bulk item is added to the shopping cart. |
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How
can I have free shipping just for my listed clients?
1. Make a goods 'Free Shipping for members' that only registered
Clients within certain price schedules can see. You can use
the 'Product Visible' check box in the 'Prices' tab of goods
to set this.
2. Set the weight of this item to be more than a normal order
could practically be.
3. In your shipping table in 'Business Settings | Shipping and
Handling', make a weight band for anything above the weight
of your 'Free Shipping' item and set the charge to £0.00
(or whatever).
4. Tell members to be sure and add this to their cart to qualify
for the free shipping option. |
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How
can I set up shipping as a percentage of the order value?
For a 10% shipping charge, change shipping to be based on 'Total
Value' and then enter a single row in the shipping grid that
says:
Value | Cost
£0.10 | £0.01
Then set excess to charge an additional £0.01 for every
£0.10. |
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How
can I stop buyers from being able to edit the Simple Shipping
value?
Choose Commerce Settings | Shipping and Handling and unstuck
the box 'Shopper Editable'. |
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How
do I put a handling charge only on 1 item?
The only way to do this is to use a 'Component' on those specific
goods.
Highlight the goods in question and right click, selecting 'New
Component' and calling it something like 'Inc. Handling Charge'.
Open the goods that the charge is attached to, and change the
'Pricing Model' to 'Sum of Product and Components Prices' then
open the component.
For the field 'HTML for Name:' put something like 'Handling
Charge - £2:00' (or whatever the cost would be).
Enter the needed price in the 'Price' field
Uncheck the box 'Is Optional'.
When uploaded this will show the item as having an additional
charge. |
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within
the EU. All goods are given a code based on their materials
and each period a report should be given to the EC on what goods
have been exported to the EC, at what cost and at what weight.
Are you looking into the issue by increasing the capabilities
of Creative? Possibly be able to use another field temporarily
for this or be able to write a custom report detailing all shipped
order items for a defined period by country.
On the basis that only companies exporting more than £233,000
pa within the EU have to give the report we have not mentioned
this report in a future release of Creative, although this is
under review. Custom reports can be written by using Crystal
Reports. |
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How
can different zones within the UK (Scotland, Northern Ireland)
be set up for shipping?
Select 'Settings | Locations' and choose 'United Kingdom' under
'Countries'. Under 'States/Provinces', click the '+' to add
a state. In the new state line, enter the 'State' e.g. Scotland
and an abbreviation e.g. SCO. Repeat for each 'State' that you
need. Important, make sure that the whole of the UK is covered
by the 'State' choices. |
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How
do I set up my own additional countries in the shipping bands?
Choose 'Settings | Locations' and then add the needed countries.
You will be asked also for a 'Country Code', this must be the
international standard ISO 3166 code for the country or it can
be any rare alphanumeric string between 1 and 5 characters.
Important, if you use a PSP and the country code is not recognized
by the PSP then the payment may be not accepted. |
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How
do I setup the shipping and managing for UK only?
Remove all zones from the 'Shipping Bands' area within 'Commerce
Settings | Shipping and Managing tab', except for UK. Also set
'If shipping band not defined' to 'do not allow shipping'. To
change the heading on the website from 'Choose Shipping Country',
go to 'Design | Text' and click on the 'Go To' button. Type
171 in the 'ID' field and click 'OK' to take you to the prompt.
Update your site. |
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How
do I stop orders from abroad when I do not charge shipping?
The only way to restrict this is by using shipping.
Choose 'Total Value'. In the area that says 'Excess' choose
the option 'Take highest value in table'.
Select all of the zones, except for the UK, in the 'Shipping
Bands' area, right click and delete one by one.
In the UK shipping band zone, highlight the classes and delete
them one by one, until you have one remaining.
In the table on the right in the column headed 'Order Value'
enter 0.01 and in the 'Cost' column enter 0.01.
Then tick the box that says 'Free over' and enter 0.01 in the
field.
Ok that box and upload the changes.
This will now put United Kingdom as the shipping destination
with free shipping; it will not allow the 'Country' field in
the address to be changed to anything else. |
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E-commerce Features